Contact Tiktok Customer Service
Tiktok Phone Numbers and Emails
Customer Service Number:
-
(840) 243-7775This number is currently not in service and simply goes to a voicemail
Customer Service:
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+44 208 092 5588App Support
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+44 737 736 7858This number is currently not in service
Legal:
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+656 950 4420The number is currently not in service
Tiktok Emails:
Tiktok Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tiktok Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tiktok is 6569504420. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 30% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tiktok may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tiktok Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tiktok is 6569504420. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 30% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tiktok may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Tiktok mainly because of account, request for information, shipping and delivery.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Tiktok is feedback@tiktok.com. 70% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Tiktok Website:
Tiktok Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
10100 Venice Blvd, Suite 401,
Culver City,
California 90232,
United States
6th Floor
One London Wall
London, EC2Y 5EB
United Kingdom
Mailing Address:
TikTok Inc.
5800 Bristol Parkway C3 Culver City
Los Angeles, CA 90230, United States
How Good is Tiktok's Customer Service?
Summary of Tiktok Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tiktok?
Account Question:
- “Unlock live stream on tiktok”
- “My account @.hxuntedluh was hacked and they are posting as me. I have legal issues going on and these posts can get me in trouble. They changed the login information so I cannot access the account.”
- “Someone Banned”
Request for Information Question:
- “Need help with something on TikTok”
- “I need to ask a question”
- “Need to update address”
Shipping and Delivery Question:
- “My package”
- “Trying to find a package”
- “To track a package”
Product/ Service Question:
- “Problem with order”
- “Failed vidmo refund on a tictok purchase”
- “Someone has make fake account with my name and with my picture”
Payments and Charges Question:
- “Dispute a charge”
- “Unauthorized charges”
- “Unauthorized purchase”
Return/ Replace Question:
- “Return”
- “Return the item”
- “Return Items am not satisfied”
Refund Question:
- “I would like to have my money back I do not want a tictok account”
- “Refund”
- “Need money back”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel a recurring charge”
- “Cancel the order”
Cards Question:
- “Card”
- “Remove card”
- “Trying to payvwith debt card”
Website/ Application Question:
- “App is not sending verification code and the AI is trash at support”
- “Scams on the site”
- “It won't let me download TikTok”
Staff Question:
- “Customer service”
- “Costumer service”
- “No service”
Employment Question:
- “1099”
- “Talk to about scrolling job”
- “For 1099 form set my payment”
Other Question:
- “Live-streaming”
- “Some one reported me for no reason”
- “Reporting user”
Compare Tiktok Customer Service To
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