Tiktok Phone Numbers and Emails


  • +656 950 4420
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Tiktok Emails:

Complaints/ Feedback
General Info
Privacy Inquiries
Privacy Inquiries
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How to Contact TikTok Customer Service?

How to Contact TikTok Customer Service?

How Do I Email TikTok?

The official TikTok contact page doesn’t offer the company email address that can be used for sending support requests. However, some TikTok email addresses are available on the company’s social media including Facebook and Twitter. You should write to feedback@tiktok.com to share opinions and suggestions, or make a general inquiry.

If you are a representative of the media or public relations, you should email pr@tiktok.com to submit official requests. If you are facing any issues with the TikTok Creator Marketplace, you may try to get hold of the TikTok Customer Service representative by emailing creator-marketplace-support@tiktok.com.

How Do I Contact a Live Person on TikTok?

You can’t talk to a TikTok Support rep by phone since there is no dedicated TikTok customer service number. But the company technical support team can be reached through @TikTok on Twitter. The option is available Monday through Sunday from 8 am to 5 pm PST.

The TikTok customer service chats on Twitter reveal that the company provides rapid responses to critical issues. Make sure to provide a complete description of the issue. Unfortunately, you can’t send a direct message to TikTok Support on Facebook, but you could get a response by commenting on their posts.

How Do I Use a TikTok Feedback Form?

If you are facing a problem related to your account, you may try to get help by filling out the TikTok feedback form. You can browse it from the TikTok contacts page. Please fill in the fields of the feedback form at greater length. Some personal information including your email address and TikTok username is required.

You may even upload up to 10 screenshots if it’s necessary to share them with the company customer care representative. Before submitting you should confirm that all data are accurate and true. TikTok customer service will get back to you via the email you stated in the form.

You may also report a problem via the TikTok app. The option is accessible through your profile. Go to the Settings and Privacy, tap Security, and choose Report a problem. You will be forwarded to the TikTok help page. Here, you will see frequently asked questions and the Still have a problem option. Tap it to describe the issue and submit it to the company.

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Contact Information

Tiktok Website:

Tiktok Help Center:

Corporate Office Address:

TikTok Pte. Ltd.
1 Raffles Quay, #26-10, South Tower
Singapore, Singapore 048583

Other Info (opening hours):

Other Location:

10100 Venice Blvd, Suite 401,

Culver City,

California 90232,

United States

More contact details

Tiktok Customer Service Reviews

1.9 / 5
Kerri C Kcg
Order not received..AGAIN!!

Zero customer service..did not receive my package AGAIN!!! No help from them.

Buyer beware!!

I will NEVER order from them again. Refuting charges with my bank

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Mikeil F
Transactions and I don't have a account
stars-rating stars-rating stars-rating stars-rating stars-rating

Someone keeps taking money from my account and I don't have a tiktok account. Plus on top of not getting in touch with anyone my account keeps getting fees taking out.

Again I don't have tiktok. But I am going to my bank and reporting as well.

This is a major inconvenience and my account is in the negative because of this. That number doesn't work and cannot speak with anyone in the US.

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Brooklen Qnk

Terrible never got anything back with.my inquiry about my card being used for fraudulent bank and police has been informed about this enquiry

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I haven't received my package or my refund
stars-rating stars-rating stars-rating stars-rating stars-rating

This is a terrible experience! I ordered items on November 4 2023 and still have yet to see it a package, update nor my refund and I want to know why??? Yall need to settle this matter ASAP

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How Good is Tiktok's Customer Service?

Md S Ptg
Md S Ptg
Feels Satisfied | Dec 08, 2023

HI TIikTok!
I forgot my password and I dont have access to my
email anymore. I can't login to it now.
Please help me to reçover my account.I can
provide any account ownership proof.
TIKTok Account's Username:@lovemarriage82 You can reply to me to this email; sumon567890md@***.com
Thanks you .

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Lillyan Rlo
Lillyan Rlo
Feels Disappointed | Dec 08, 2023

Not happy. When you order something and don’t receive. I feel I’ve been scammed thru tik tok

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Maraim A Pbu
Maraim A Pbu
Feels Satisfied | Dec 07, 2023

Good and beautiful

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Christian A Cnj
Christian A Cnj
Feels Disappointed | Dec 06, 2023

How I take my order tiktok account

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Timothy M Aui
Timothy M Aui
Feels Neutral | Dec 05, 2023

Well it was pretty good up until my account was hacked and stolen yesterday had to make a new account and him having issues with being able to follow the people back that follow me I would like the account that was hacked and stolen back so if you could please help me with that that would be greatly appreciated

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Eliu Efs
Eliu Efs
Feels Disappointed | Dec 05, 2023

No help at all , have not got no response .I, m discussed with everyone at tiktok .

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Summary of Tiktok Customer Service Calls

01:08 AVG CALL

Top Reasons of Customers Calls

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