Tiktok
Tiktok Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tiktok has a 2.2 star rating from 2,984 reviews and only 20% would recommend, with most consumers dissatisfied and a distribution skewed toward unfavorable feedback.
Positive Feedback
Users find the app fun and entertaining for passing time and meeting new friends, with some intent to return if issues are resolved.
Negative Feedback / Risk Areas
- Pervasive reports of account bans, hacked or locked accounts and slow appeal responses reflect common Tiktok customer complaints.
- Poor response for purchases, missing orders, and refund requests frustrate shoppers using TikTok Shop and seeking refunds.
- Many cite inadequate customer service and problems with subscriptions, billing, and unauthorized charges.
Key Takeaways for Future Customers
- Expect entertainment value but prepare for potential account support challenges and to document appeals carefully.
- Monitor charges closely and keep evidence for refunds and disputes with purchases or subscriptions.
- Consider the reported difficulty reaching human customer service before relying on TikTok for important purchases or account recovery.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tiktok has a 2.2 star rating from 2,984 reviews and only 20% would recommend, with most consumers dissatisfied and a distribution skewed toward unfavorable feedback.
Positive Feedback
Users find the app fun and entertaining for passing time and meeting new friends, with some intent to return if issues are resolved.
Negative Feedback / Risk Areas
- Pervasive reports of account bans, hacked or locked accounts and slow appeal responses reflect common Tiktok customer complaints.
- Poor response for purchases, missing orders, and refund requests frustrate shoppers using TikTok Shop and seeking refunds.
- Many cite inadequate customer service and problems with subscriptions, billing, and unauthorized charges.
Key Takeaways for Future Customers
- Expect entertainment value but prepare for potential account support challenges and to document appeals carefully.
- Monitor charges closely and keep evidence for refunds and disputes with purchases or subscriptions.
- Consider the reported difficulty reaching human customer service before relying on TikTok for important purchases or account recovery.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cant go live on TikTok
I cant go live on TikTok Cuase so many people reported me mind you I did nothing wrong please fix this.
User's recommendation: Dont let people report you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried to call,not answering.
I'm trying to return an order, and I can't get any help. It's been very difficult to send back this item. Please contact me at 863-877-****.
- Good merchandise
- Bad customer service
Preferred solution: Full refund
User's recommendation: Better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |IPhone 17 Pro Max does not fit the metal case
I order a really pretty metal phone case for my iPhone 17 Pro Max to protect it and it doesnt even shut on the sides. It was such one side and I was at the top.
I cant get it to lock and never tried to lock it.
it just popped right back open on the sides. I just want to refund so I can get some nails.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received an item is purchased.
I purchased this item before Christmas and never received it, nor am I able to track it. Can you please reach out to the seller so that I can solve this problem or discontinue the payment method?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Problemas con mi cuenta
Sucede que cumplo con todos los requisitos para entrar al programa, pero luego me da estos problemas al entrar. Si les estoy contactando es porque me interesa ser parte de este gran programa piloto para creadores y al cual me salen los siguientes problemas que dejé más abajo en las fotos para que me solucione.
Me gusta la plataforma. Mandé una apelación para verificar con identificación y video, todo bien como lo pedía, pero de igual modo no se solucionó.
- Muy buenas para todo los live programa para creadores para que puedas emprender exelente le servira a muchas personas
- Veces demasiado ceveras las restricciones y no tienes un numero para contactar en vivo con algun agente
Preferred solution: Apology
User's recommendation: Muy buena tiktok @andrespr_official
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Tac Tok live
No answer no one to talk to & no real # to talk to a representative for Tic Tok. I just got banned from live videos cause people was rude to me & which I dont get that I got banned on my live doing nothing wrong while people are rudely saying mean stuff & asking ignorant things for no reason. So why should I be the one banned from Tic Tok live ??
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I forgot the passwords for the two accounts can I be helped by deleting them
Company fixed the issue and I have been provided with settlement agreement.
I forgot the two accounts password and I cant remember them I would like you Gus to help me to delete the videos that are in there because I dont fill good the videos are embarrassing and my friends keeps sending them to me please help me to delete them or to deactivate the two account if possible today
- I dont hve any
Preferred solution: Delete the two accounts
User's recommendation: To put a password that can be remembered
Report a crime
The account name @kiikigrg put two of my photo without my consent, and she edited my picture with hate harassment and bullying. I have reported to TikTok, but they keep saying no violation has been found.
Reported to the police but still nothing happened.
I am getting lots of calls from my closest friends and family that, how am I doing every day and worrying about me. Thank you.
User's recommendation: TikTok is very scary for some people and there’s still lots of of scammers and fake people there. Tik tok won’t help you solve the problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnbanning of my account
My account has been banned without me getting a single warning of what I did wrong, proof of what I did wrong. All I do is promote my music and try to be as respectful as possible without offending others.
If people dont like my music they have full free will to simply scroll past my videos. I would like for my account access to be re-gained by me so that I may continue my music promotion.
User's recommendation: Check all guidelines before banning accounts. Make sure it’s true not just suspicious activity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |TikTok ran a promotion about inviting users, but the system isn't giving me the reward.
Olá TikTok. Participei da promoção que dizia que, ao convidar usuários inativos por mais de 30 dias, eu teria chances extras de ganhar o prêmio.
Segui todas as instruções corretamente e o sistema detectou a promoção. No entanto, não recebi as chances.
- All
Preferred solution: The chances, as promised.
User's recommendation: Don't trust TikTok.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount hacked
My account got permanently banned, and whoever hacked my account caused my account on TikTok to be permanently banned. I sent an appeal request, so I'm just waiting, and my TikTok name is mitsuki_miyoko.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I cant change my birth day
I can't change my birthday I need help please help me cuz I cant do anything with it make me so stressed out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account got a time management code
I was just trying to watch TikTok because it is a grate app but when I went on it is said time management and I did not put it on there and if you can take it off that would be awesome
Preferred solution: I would like for yall to take it off
User's recommendation: Don’t give people your info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one never answers my call
I can't purchase anything; it won't allow me to check out. All of my options for payment are unavailable.
Preferred solution: My account to work
User's recommendation: I would like to place orders and I can’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed by user profile (the_beginning55)
TikTok user profile (the_beginning55) promotes the customization of painted NFL Iron Man helmets. I paid $350.00, and I never received the item.
The payments were broken down into two payments, each for $175.00, via PayPal on 11/11/25 and CashApp on 11/19/25. I made the first payment for him to start the custom and made the second payment after he sent supposed pictures of the finished product.
He never provided any shipping method or tracking to me, which I asked for several times. This person has taken my money and has not responded to any of my requests for a full refund.
- Allow scammers to cheat people out of their money
Preferred solution: Full refund
User's recommendation: Stay away from TikTok profile (Scam Artist)
Chathurimuniweera@***.com
The chathuri7 tik tok account associated with the email address chathuri...gmail.com is being hacked.
It's an account l've been working on four years ago .
The thief who took over the account had change the name of the account brad paisley .
i message him from another account and asked for this account and he said $1000pay now.
i am in sri lanka and the account must be from another country .
Even if i told cyber crime it didn't work because there wasn 't a big fan base.
If some one took my account they banded my account
Please give me my account I have been making a tiktok account for four years now this mail address.
There are many videos of my son ,please give me the account
Thanks
Chathuri
Plz reply soon i hope tik tok
User's recommendation: Plz recovery my account
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